FAQ – JKS Cargo

What types of logistics services does JKS Cargo offer?

We provide a complete range of logistics solutions including sea and air freight, door-to-door transport, customs clearance, heavy goods shipment, and full moving services. Whether you’re a private customer or a business, we tailor every shipment to your exact needs.

Can I use your services for both personal and business shipments?

Yes, our logistics solutions are designed for individuals and companies alike. From household goods to commercial cargo, we handle every shipment with equal care, ensuring flexibility, safety, and transparent communication throughout the process.

Do you handle international shipping?

Absolutely. We manage international shipments by sea, air, and road to destinations all over the world. Our global partner network ensures smooth customs clearance and reliable delivery, no matter how complex your transport needs may be.

How does the door-to-door service work?

Our door-to-door service covers the entire process — from collection at your address to delivery at the final destination. We handle documentation, packaging, transport, and delivery, giving you a completely hassle-free logistics experience.

What is included in your complete moving service?

Our full moving service includes everything from packing and transport to unpacking and final delivery. We provide all packing materials, ensure safe handling, and even help with setup upon arrival — ideal for both local and international relocations.

Do you offer customs clearance for imported and exported goods?

Yes. Our customs experts manage all documentation, declarations, and compliance checks to ensure your goods pass borders without delay. We coordinate directly with customs authorities for fast and accurate clearance.

What types of heavy goods can you transport?

We specialize in moving heavy and oversized cargo such as machinery, vehicles, and industrial equipment. Our team uses advanced handling equipment and secure methods to ensure every load is transported safely and delivered on schedule.

How can I track my shipment?

Every shipment comes with a tracking number that allows you to monitor progress in real time. You’ll receive updates throughout the journey, so you always know where your goods are and when to expect delivery.

How long does international shipping usually take?

Delivery time depends on the chosen transport mode. Air freight typically takes a few days, while sea freight can range from three to five weeks. We always provide a clear timeline before your shipment departs.

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